Hiring a new employee is already time-consuming due to onboarding and training, but it becomes even more detrimental to the business if you later discover they aren’t as skilled as their resume and interview led you to believe.
In this episode of Automate Your Agency, Alane and Micah are pulling back the curtain on their hiring process—and trust us, it’s more exciting than a surprise party with free pizza! Tune in to find out how integrating creative skill challenges into your traditional hiring practices can help you find those rare unicorns who don’t just fit the job description but actually make your business sparkle.
In today's hyper-competitive marketplace, scaling efficiently can make or break your business. This article distills critical insights from a podcast episode of Automate Your Agency, where hosts Alane and Micah divulge strategies for creating a seamless hiring process that ensures you get the right talent without sacrificing speed or quality.
One of the first key themes from the transcript is the innovative approach to job advertising adopted by Alane and Micah. Instead of merely listing job responsibilities and qualifications, they requested specific examples of previous work. This method proved to be highly effective in narrowing down the pool of applicants to those genuinely equipped for the role.
“So I put in the job ad that you needed to send me at least three examples of social media posts that you've written, and you could either make them up or it could be real businesses,” says Alane.
This tactic served multiple purposes:
Additionally, Alane recalls an exceptional candidate who went above and beyond by not only providing the requested work samples but also creating an entire marketing campaign for a made-up business.
"He created Facebook posts, Twitter posts, and check-in offers for Foursquare," Alane explains. "He even had logos made. It was incredible."
This example underscores how practical job ads can pave the way for finding extraordinary talent. The candidate's initiative alone spoke volumes about his potential value to the team.
The second significant theme revolves around the importance of skills assessments. Alane and Micah both agree that these are crucial, even if the term “test” isn't often favored.
“We needed to make sure we hired the right people, because getting that wrong was detrimental to everything,” Micah asserts. “It was costly, it slowed us down.”
The skills assessments they use vary depending on the role. For content writers, apart from submitting work samples, they included a typing test to ensure that candidates could meet the job's demands regarding speed and accuracy.
“How fast can you type? If you're not great, that's okay. We will still hire you, but we're going to help you improve your skills,” notes Alane.
For roles demanding presentation skills, candidates were required to simulate presenting to a client, providing insights into their sales acumen and ability to handle unexpected challenges.
"We became the clients," Micah explains. "The applicant that made it through the process would have to present to us."
The final theme that emerges from the transcript is the forward-thinking strategy of identifying training needs during the hiring process. Instead of viewing skill deficiencies as a deal-breaker, Alane and Micah see them as areas for development.
“If you do hire them, you know where training is needed,” Alane elaborates.
This perspective not only widens the pool of potential hires but also contributes to a more supportive work environment where employees feel invested in. This approach is particularly beneficial in fast-scaling businesses where every additional hiring delay can severely impact growth.
By identifying gaps during the hiring phase, they ensure that new hires are better integrated and more productive right from the start. Micah aptly summarizes this by stressing the need to:
“Spend more time upfront, but save ten times in the long run.”
Moreover, this also aligns with their broader strategy of fostering a company culture that values continuous learning and adaptability.
In summary, Alane and Micah’s hiring strategies offer valuable lessons in both efficiency and effectiveness. Requiring specific examples of work in job ads helps in filtering quality applicants. Skills assessments, tailored to the needs of the role, ensure that candidates can perform under real-world conditions. Lastly, identifying and planning for training during the hiring process allows for a smoother onboarding experience and long-term growth.
Implementing these strategies can make a world of difference, particularly for businesses in scaling phases. It requires an investment of time and effort initially but provides substantial returns by ensuring that your team is both capable and aligned with your business goals. For those looking to optimize their hiring processes, these insights offer a robust, time-tested blueprint to follow.
Alane Boyd is a serial entrepreneur, passionate leader and a high growth founder (2x SaaS Exit and published author 3x). She is an Enneagram 3 with a Driver leadership style. She a visionary that believes in impact-driven, result-oriented leadership. Her skillsets focus on operations, sales, marketing, and technical skills. Alane has been featured and spoken at major events, including SXSW, Entrepreneur, Huffpost, and Goldman Sachs.
Micah Johnson is a serial entrepreneur, advisor, and support-driven leader (3x successful exits). He has successfully scaled businesses (and failed a couple of others along the way, for good measure). Micah is skilled at translating business requirements into requirements a technical team will understand while being able to provide clarity on design and the user experience. He is a visionary who can identify gaps in systems and markets and an implementor who can build and execute a plan to fill those gaps. His skills include operations, systems, automation, design, software development, and UI/UX design. Micah has worked with large billion-dollar brands and manufacturers, and has been featured in newspapers, business journals, and trade publications throughout the US.
Empower your team with efficient project management, unlocking their potential to streamline workflows, enhance productivity, and achieve remarkable success in every endeavor.